SHIPPING & RETURNS

                                    COMPLIMENTARY STANDARD SHIPPING ON ORDERS OF $50.00 OR MORE

Receive Complimentary Standard Shipping on orders of $50 or more. No promo code is necessary at checkout for qualifying

orders. If you are using a promotional discount code when placing your order, please note that shipping charges are calculated

based on your merchandise order total after the discount code is applied to your order and before any applicable sales taxes are

applied.


Complimentary Standard Shipping is available within the 48 contiguous U.S. states only and excludes Alaska and Hawaii.

Shipping rates for Alaska and Hawaii vary; please E-mail: service@pennchemists.com for more information.


Only authorized purchases will be processed and shipped. We reserve the right to change or cancel any order due to unauthorized,

altered, or ineligible use of offer.


Each order placed can only be shipped to one address at a time. Items in an order cannot be sent to separate shipping addresses.


Available to U.S. residents only.


Offer valid only at www.pennchemists.com

SHIPPING & HANDLING

Order Subtotal          Shipping Fee (FedEx Ground)

$0 to $24.99              $8

$25.00 to $49.99      $12

$50.00 +                    FREE *

* Applies to FedEx Ground Shipping within the 48 continental U.S. states  only. Shipping rates for Alaska and Hawaii will vary.

All orders are shipped from our fulfillment center in Pennsylvania. Orders will be shipped via FedEx Monday - Friday, except on major holidays and the summer season. Orders placed on holidays and weekends will be processed within two (2) business days. 

Two-Day Shipping Available - $25-$35 will be added to orders that are to be expedited. Two-Day delivery orders must be placed by 1 p.m. EST (Eastern Standard Time) Monday-Friday to be shipped that same day.

 

Penn Chemists will only ship to residential or business addresses. We are unable to ship to P.O. Boxes.

If shipped via FedEx Ground, packages are generally received within:

 

1-2 days for Central and Eastern States

2-3 days for Midwest States

4-5 days for Western States

Alaska and Hawaii:

Shipping rates for orders going to Alaska and Hawaii are double that of rates for the Continental U.S. for Standard Ground Shipping. Unfortunately, we cannot ship two-day express outside of the Continental U.S.

International Orders and U.S. Territories:

Penn Chemists products can only be shipped to the 50 U.S. states at this time. If you are customer located outside of the United States, please contact us so that we can make shipping arrangements for you.

Due to the nature of our products, we try to limit the shipping time spent in warmer climates. Penn Chemists reserves the right to delay shipping without notice. 

RETURN POLICY

Please inspect your order carefully when you receive it. All of our products are thoroughly inspected before they are shipped to ensure you receive the best possible product.

In the event of damage during shipping, please contact our customer service department within seven (7) days of receiving your purchase.

Due to the nature of our products, all sales are final. We will gladly replace broken items when possible or offer a replacement on items damaged during shipping. Returns, refunds or replacements for reasons other than damage incurred during shipping cannot be accepted. 

All returns are to be shipped to: Penn Chemists

                                                                 P.O. Box 566

                                                                 New Eagle, PA 15067